Now that you’ve decided you’re going to be a Community Manager, what does a resume for one even look like?

This is the question I kept asking myself over my whole career because I had absolutely no idea myself. I had to go through a lot of trial and error to find what worked for me and the roles I was interested in.

Let’s start with the absolute basics.

The basics

  1. Start with a beautiful design - community managers are expected to be creative and this should show through your resume. I used to use Word but then switched to Canva.
  2. Build a base template to work from - have a master design that you’ll tweak for each role you apply for. Employers can easily tell when you haven’t edited your resume.
  3. Keep your resume to 2-3 pages - keep it concise. Don’t be afraid to remove the education section once your work history is established. Use your resume to highlight parts of your career.
  4. Get a second opinion - offer your resume up to your friends or family to review. Let them tear it to shreds and keep improving it. This is a living document over the course of your life so it’ll evolve regularly. If you want a free review, I’m happy to help 🙂 (See I need specific advice)

What if I have no community management experience?

This is a great question and it shouldn’t hold you back. There are a lot of junior or entry roles out there that have a 1-3 year background requirement. If you’ve got some experience with a local community or an interest group that you manage, that should count towards your resume.

Here are some examples of non-career community management experience you could cite:

The important thing to note here is that whatever volunteer background you may have, you need to discuss it in a way that’s relevant to the manager or the business that could potentially hire you. I’ve always done some type of community management outside of work because it’s something I enjoy and these activities are things I continue to bring up during the hiring process.

I discuss this point further in Job interview tips.